Privacy Policy
Last updated: June 2026
1. Data controller
This Privacy Policy describes how AIWealthLab Pte. Ltd. ("AIWealthLab", "we", "us", "our") collects, uses, discloses and protects personal data when you visit aiwealthlab.pro, submit enquiries through our contact form, enrol in programmes or otherwise interact with our services.
AIWealthLab Pte. Ltd. is registered in Singapore under Unique Entity Number (UEN) 202308461J. Our registered address is 73 Science Park Drive, #02-08 Cintech I, Singapore 118254. For data protection enquiries, contact our Data Protection Officer at [email protected] or write to the address above.
We are committed to complying with the Personal Data Protection Act 2012 ("PDPA") of Singapore and applicable subsidiary legislation, including obligations relating to consent, purpose limitation, notification, access, correction and protection of personal data.
2. What personal data we collect
We may collect the following categories of personal data depending on how you interact with us:
- Identity and contact data: full name, email address, telephone number, company or organisation name, job title or role.
- Enquiry and enrolment data: programme of interest, team size, indicative budget, messages you submit through our contact form, and correspondence history.
- Technical data: IP address, browser type, device information, pages visited and referring URL, collected through server logs and — only with your consent — analytics tools.
- Cookie and preference data: your cookie consent choice stored in browser local storage.
- Programme participation data: attendance records, exercise submissions (anonymised where required), assessment feedback and certificate details for enrolled participants.
We do not knowingly collect sensitive personal data such as national identification numbers, financial account details or health information through this website. Payment arrangements for programmes are handled separately through invoicing processes outside this site's contact form.
3. Purpose of processing
We collect and use personal data for the following purposes:
- To respond to enquiries submitted through our contact form or email.
- To provide information about programmes, courses, schedules and fees you have requested.
- To administer enrolment, deliver training programmes and issue certificates of completion.
- To communicate about programme updates, scheduling changes and post-programme support within agreed scope.
- To improve our website and services through aggregated, anonymised analysis — only where consent for analytics has been given.
- To comply with legal obligations, resolve disputes and enforce our agreements.
- To protect the security and integrity of our website and systems.
We will not use your personal data for purposes incompatible with those described above without notifying you and, where required under the PDPA, obtaining your consent.
4. Legal basis under the PDPA
Under the PDPA, organisations must have a legal basis for collecting, using and disclosing personal data. Our bases include:
- Consent (Section 13): When you submit our contact form, you provide explicit consent by ticking the consent checkbox. You may withdraw consent at any time, subject to legal and contractual restrictions.
- Deemed consent (Section 15): Where you voluntarily provide personal data for a purpose that a reasonable person would consider appropriate in the circumstances — for example, providing your email when asking us to send programme information.
- Legitimate interests: Where processing is necessary for our legitimate business interests — such as maintaining website security — provided this does not override your data protection rights.
- Legal obligation: Where we must retain or disclose data to comply with applicable law, regulatory request or court order.
5. Who we share data with
We do not sell, rent or trade your personal data to third parties for their marketing purposes. We may share personal data with:
- Service providers: Hosting providers, email delivery services and administrative tools that process data on our behalf under contractual confidentiality and data protection obligations.
- Professional advisers: Lawyers, accountants or auditors where necessary for legal compliance or business operations.
- Regulatory authorities: Where required by law or valid legal process.
All third-party processors are required to handle personal data in accordance with the PDPA and only for the purposes we specify. We remain responsible for personal data shared with our data intermediaries under applicable PDPA provisions.
6. International data transfers
Our primary data storage and processing occurs in Singapore. Where service providers process data outside Singapore, we ensure appropriate safeguards are in place — including contractual clauses requiring PDPA-equivalent protection — in accordance with the PDPA's transfer requirements. If you would like information about specific transfer arrangements, contact [email protected].
7. Retention period
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Enquiry data: Up to 24 months from last contact, unless a business relationship continues.
- Enrolment and programme records: Up to 36 months after programme completion, or longer where required for legal, tax or dispute resolution purposes.
- Server logs: Typically up to 12 months, unless needed for security investigations.
- Cookie consent records: Stored in your browser until you clear local storage.
When data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.
8. Your rights under the PDPA
Under the PDPA, you have the following rights regarding your personal data:
- Right of access: Request access to personal data we hold about you and information about how it has been used or disclosed within the past year.
- Right of correction: Request correction of inaccurate or incomplete personal data.
- Right to withdraw consent: Withdraw consent for processing that relies on consent, subject to legal and contractual consequences. Withdrawal does not affect the lawfulness of processing before withdrawal.
- Right to complain: Lodge a complaint with the Personal Data Protection Commission if you believe we have not handled your data in accordance with the PDPA.
To exercise access or correction rights, email [email protected] with sufficient detail to identify you and the data concerned. We will respond within the timeframe required by the PDPA, typically within 30 days. A reasonable fee may be charged for access requests as permitted under the PDPA.
9. PDPC contact details
If you are not satisfied with our response to a data protection concern, you may contact the Personal Data Protection Commission (PDPC), the regulatory authority for data protection in Singapore:
Personal Data Protection Commission
Website: www.pdpc.gov.sg
10. Cookies
Our website uses cookies and local storage technologies. Essential cookies support site functionality; your consent preference is stored locally. We do not currently use analytics or marketing cookies. For full details, see our Cookie Policy. Where cookies collect personal data, the PDPA applies and your cookie consent choices are respected.
11. Security measures
We implement technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include:
- HTTPS encryption for data transmitted between your browser and our servers.
- Access controls limiting personal data access to authorised staff with legitimate business need.
- Regular review of security practices and staff training on data protection obligations.
- Secure backup procedures and incident response protocols.
- Configuration of security headers and access restrictions on server files.
No method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. Please use strong passwords for any accounts we provide and notify us promptly of suspected unauthorised access.
12. Minors
Our programmes and website are directed at working professionals. We do not knowingly collect personal data from individuals under 13 years of age. If you believe we have inadvertently collected data from a minor, please contact [email protected] and we will take steps to delete it promptly.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements or business operations. The "Last updated" date at the top indicates when revisions were made. Material changes will be communicated through a prominent notice on our website. We encourage you to review this policy periodically.
14. Marketing communications and the Spam Control Act
We may send you programme information or administrative messages related to enquiries you have submitted or programmes you have enrolled in. We do not send unsolicited commercial electronic messages without your consent, in accordance with Singapore's Spam Control Act. Every marketing email includes a clear identification of AIWealthLab Pte. Ltd. as the sender and instructions for opting out of future marketing communications. You may unsubscribe at any time by following the link in our emails or by contacting [email protected]. Opting out of marketing does not affect transactional or service-related communications necessary to administer programmes you have enrolled in.
We do not purchase contact lists from third parties for marketing purposes. Contact details used for outreach are obtained through direct enquiries, programme enrolment or professional networking where you have expressed interest in our services.
15. Privacy contact
For questions, access requests, correction requests or consent withdrawals regarding this Privacy Policy:
Data Protection Officer
AIWealthLab Pte. Ltd.
73 Science Park Drive, #02-08 Cintech I, Singapore 118254
Email: [email protected]
Phone: +65 6477 5183
General programme enquiries: [email protected]